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Customer Service (619) 543-8800 (option #3)
Location specific - please select your service area:
San Diego South County

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MPMG proudly accepts the following Medicare Advantage plans:

AetnaAnthem Blue Cross
Care1stHealth Net
HumanaSCAN
UnitedHealthcare

MPMG proudly accepts the following Commercial health plans:

AetnaAnthem Blue Cross
Blue ShieldHealth Net
Scripps Health Plan
UnitedHealthcare

"Top Ranked IPA in San Diego for patient satisfaction & quality measures"


Customer Service

Phone: (619) 543-8800, option #3

Call us with your questions on:

  • Choosing an MPMG physician
  • Scheduling an appointment
  • Status of a referral
  • A bill from a physician or hospital
  • Voicing a concern
  • Accommodation Services
Hours of Operation(Pacific Time)
Mon - Fri:8:00 a.m. - 5:00 p.m.
Tue & Thu:8:00 a.m. - 6:00 p.m. - Extended Hours
Outside these hours, please leave a message and your call will be returned the next business day.

Frequently Asked Questions (FAQs)


Accommodation Services

There are several ways to support members who may have difficulty communicating with their health care provider:

For non-English speaking members, translation services are available to assist the member. To access these services, please contact your Primary Care Physician.

For sensory impaired members, staff can provide information in a manner to accommodate the deficits. If a non-hearing member needs a sign interpreter one will be made available to the member. If you have a speech or hearing impairment and use TTY, please call 711. If the member is sight impaired, the staff will review any written information verbally. If the member has difficult understanding or needs re-enforcement, please contact your IPA's Customer Service department.

Our PCP offices are evaluated to ensure accessibility by members who might have disabilities.

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